Orders & Shipping
Orders are processed and delivered Monday - Friday, excluding national holidays. Please allow up to 48 hours for order processing. Orders placed by 12:00 noon PST will be processed and shipped the same day.
Orders placed after 12:00 noon PST will be processed and shipped the following business day. Unfortunately, we cannot be responsible for unanticipated freight carrier delays.
Shipping rates vary by zip code and are calculated at checkout.
• UPS Ground (4 - 5 Business Days)
• UPS 3 Day
• UPS 2 Day
• UPS Overnight
Expedited orders must be placed before 12:00 noon PST Monday - Friday in order to received same day processing. If you are ordering overnight shipping on a Friday before 12:00 pm PST your order may not arrive until the following Monday. All other orders will process between 24-72 hours.
Please note that we do not ship nor deliver on Saturdays, Sundays, and national holidays. If you would like to request a Saturday delivery, please contact our Customer Care department at email@example.com.
Unfortunately, we cannot be responsible for unanticipated freight carrier delays. Our warehouse is located in Los Angeles, CA.
Black Halo Has Partnered With Our Partner, International Checkout, To Fulfill International Orders. Simply Put The Items You Wish To Purchase In Our Shopping Bag And Choose The "International Checkout" Option. You Will Complete You Order On The Secure International Checkout Page. You May Pay By Credit Card, PayPal Or Bank Transfer. International Checkout Will Process Your Order, Including Billing, Shipping And Customer Service. Once You Place Your Order, Please Direct All Inquires To International Checkout At Support@Internationalcheckout.Com.
Which countries do you ship to?
International Shipping Is Currently Available WORLDWIDE From Black Halo. Our Third Party Vendor, International Checkout, Will Ship To All Destinations Around The World Including APO/FPO Addresses.
Refused deliveries will be returned to our warehouse and the customer will receive a refund for the merchandise and tax paid, but shipping charges are non-refundable.
Unfortunately, we are unable to ship to APO/FPO or PO Box addresses at this time.
We will do our best to accommodate cancelations. An order cannot be canceled once it is processed and ready for shipment. Please contact our customer care department at firstname.lastname@example.org assistance.
We are unable to make changes to an order once submitted.